Fashion Nova Pays $4.2M for Suppressing Negative Reviews

Fashion Nova, an online fashion retailer, agreed to pay $4.2 million as part of a consent decree with the Federal Trade Commission (“FTC”) in which it will be prohibited from suppressing customer reviews of its products. The FTC alleged in a complaint that Fashion Nova misrepresented that the product reviews on its website reflected the views of…

TX Governor Signs “All Hat, No Cattle” Social Media Law

Claiming there is “a dangerous movement by social media companies to silence conservative viewpoints and ideas,” Texas Governor Jim Abbott (R) signed H.B. 20 (An Act relating to censorship of or certain other interference with digital expression, including expression on social media platforms or through electronic mail messages). The Act is strictly an act of…

FTC Not Backing Down in Facebook Antitrust Lawsuit

In December 2020, the Trump Federal Trade Commission filed an antitrust complaint (Case No. 1:20-cv-03590, D.D.C.) against Facebook which came [f]ollowing a lengthy investigation in cooperation with a coalition of attorneys general of 46 states, the District of Columbia, and Guam, the complaint alleges that Facebook has engaged in a systematic strategy—including its 2012 acquisition…

When the Hip Bone is Connected to Yelp: Health Care Providers and Addressing Online Reviews

(Republished on ReviewInc blog) Health care providers, like any other business, must navigate the challenges presented by their online reputation in the form of healthcare reviews.  Reviews on sites like HealthGrades, RateMDs, Vitals, and Yelp can have a big impact on a provider’s bottom line, especially for smaller providers, as ninety percent (90%) of consumers use online reviews to evaluate providers.…

Bennet Kelley Featured in Middle Ground Segment on “Online Censorship”

I recently participated in Jubilee Media’s Middle Ground segment entitled “Who is Censored More? Liberals vs Conservatives.” It was a fun experience and the debate was interesting, as we talked about content moderation, combating abuse, hate and disinformation online over 90-minutes. The thirty-minute segment was posted on Sunday and, unfortunately, much of what I had…

Photo of hacker and Tweet from Barack Obama.

Twitter Hacking Incidents Has Law Enforcement, Washington on Alert

On Wednesday, a hacker accessed 130 prominent Twitter accounts including that of Joe Biden, Mike Bloomberg, Jeff Bezos, Warren Buffett, Bill Gates, Kim Kardashian, Kanye West and the most followed Twitter account on the planet – Barack Obama – to promote a bitcoin scam.  This force Twitter to shut down verified Twitter users’ accounts for…

FTC Instructions re "If a brand pays you or gives you free stuff tell people about that relationship"

FTC Releases Disclosure Guide for Influencers

The Federal Trade Commission has released a new publication for online influencers that lays out the agency’s rules of the road for when and how influencers must disclose sponsorships to their followers. The new guide, “Disclosures 101 for Social Media Influencers,” provides influencers with tips from FTC staff about what triggers the need for a disclosure…

Freedom on the Net 2019 Cover

Freedom House: Internet Freedom Declines for 9th Year in a Row, Blames Social Media

Freedom House, an independent watchdog organization dedicated to the expansion of freedom and democracy around the world and publisher of the annual Freedom on the Net report, released a pessimistic 2019 report “Freedom on the Net 2019: The Crisis of Social Media“. The report found a decline in internet freedom for the ninth year in…

A cow

Six Things to Know About Devin Nunes’ Bizarre Lawsuit Against Twitter and a Tweeting Cow

1. Who is Devin Nunes? Devin Nunes (R) has represented the Fresno area in Congress since 2003.  Nunes was Chairman of the House Intelligence Committee and gained notoriety for his highly partisan handling of the Committee’s investigation to allegations into Russian interference in the 2016 elections.  Nunes narrowly escaped defeat in 2018 in a Republican…